WEEK 20 |
Tuesday. 12 May, 2020 | |
6:00 pm |
Chapter Meeting & Conflict Management TrainingChapter Meeting & "Conflict Management" TrainingIncluded: 1 PDU (Leadership) via Remote Training. The link will be sent to everyone who registers.
Conflict is inevitable on projects, whether it's for resources, deliverable due dates, personality conflicts, changes in direction, and any number of other reasons. Knowing how to manage conflict is an essential skill for anyone in a leadership role and those who work as part of a team responsible with multiple priorities.
During this presentation, we will review some techniques for working through conflict and how to turn conflict into something that helps spur progress. We will also put some of these ideas into practice with some hands on exercises.
Here are some highlights of the topics we will cover:
1. Encouraging, and properly managing, conflict to create progress
2. Clarifying disagreements
3. Establishing common goals
4. Discussing ways to meet common goals
5. Determining barriers to agreement
6. Agreeing on the best way to resolve a conflict
7. Recapping the agreement, roles and responsibilities, and next steps
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